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Features, in detail.

Every capability of the CAQA Marketing platform, explained one at a time — what it does, and what your team can do with it.

FeatureEmail campaigns

Email campaigns

Design branded email in a drag-and-drop editor, send it to exactly the audience you choose and watch delivery, opens and clicks come back in plain-English reports. Templates keep every send on-brand, and unsubscribe handling is built into every footer.

  • On-brand templates and reusable blocks
  • Scheduled and triggered sends
  • Delivery, open and click reporting
  • Built-in unsubscribe and consent handling
FeatureSMS campaigns

SMS campaigns

Reach people where they actually look. Compose short, timely text messages for reminders, intake deadlines and follow-ups, sent only to contacts who have opted in — with opt-out handled automatically.

  • Consent-aware sending lists
  • Scheduled reminders and follow-ups
  • Personalised message fields
  • Automatic opt-out processing
FeatureCustomer segmentation

Customer segmentation

Build audiences from what you know and what people do — course interest, location, lifecycle stage, opens, clicks and visits. Segments update themselves as contacts change, so every campaign lands with the right group.

  • Attribute and behaviour rules
  • Self-updating dynamic segments
  • Lifecycle-stage grouping
  • Segments shared across every channel
FeatureAutomated journeys

Automated journeys

Map the path from first enquiry to enrolled student once, then let it run. Journeys combine email, SMS, waits and branches that react to what each contact does — opened, clicked, went quiet — without anyone pressing send.

  • Visual journey builder
  • Branches, waits and goals
  • Email and SMS steps in one flow
  • Entry and exit rules per journey
FeatureLead scoring

Lead scoring

Not every enquiry is equally ready. Lead scoring watches engagement signals — opens, clicks, page visits, form activity — and ranks contacts so your team calls the people showing real interest first.

  • Scores from engagement signals
  • Adjustable scoring rules
  • Score thresholds that trigger journeys
  • Ready-to-call lists for your team
FeatureLanding pages

Landing pages

Publish a page for every campaign without waiting on a developer. Landing pages share your brand styles, plug straight into forms and conversion tracking, and can be A/B tested like everything else.

  • No-code page builder
  • Brand styles applied automatically
  • Connected forms and tracking
  • Variant testing per page
FeatureForms

Forms

Every enquiry starts somewhere. Forms capture contact details, course interest and consent straight into the platform — no spreadsheets in between — and can start a journey the moment they are submitted.

  • Drag-and-drop form fields
  • Consent captured at the source
  • Embeds on any page or site
  • Submissions trigger journeys instantly
FeatureSocial scheduling

Social scheduling

Plan the month, not the morning. Draft posts, queue them across your social channels and see the whole calendar in one view — so social keeps pace with your campaigns instead of chasing them.

  • One calendar for every channel
  • Drafts, approvals and queues
  • Campaign-aligned scheduling
  • Posted-versus-planned visibility
FeatureCampaign budgets

Campaign budgets

Set what each campaign is allowed to spend and watch actuals against it as the campaign runs. Budgets keep channels honest — and make the end-of-month conversation about numbers you already know.

  • Budgets per campaign and channel
  • Actual spend tracked against plan
  • Alerts as limits approach
  • Spend visible beside results
FeatureConversion tracking

Conversion tracking

Follow the whole path: the click, the form, the enquiry, the outcome. Conversion tracking joins the dots between campaign activity and the results you actually care about, so reporting is about outcomes — not impressions.

  • Goals defined per campaign
  • Click-to-outcome visibility
  • Form and page conversions
  • Outcome-first reporting
FeaturePersonalisation

Personalisation

The same send, a different message for everyone. Merge fields and dynamic content blocks adapt email, SMS and landing pages to each contact — their name, their course interest, their stage — without extra sends.

  • Merge fields across channels
  • Dynamic content blocks
  • Segment-aware messaging
  • Personalised landing pages
FeatureA/B testing

A/B testing

Stop guessing which subject line, layout or page works. Run variants side by side, let the platform split the audience fairly, and promote the winner — on email, SMS and landing pages alike.

  • Subject line and content variants
  • Fair audience splits
  • Winner promotion rules
  • Tests on pages as well as sends
FeatureMarketing attribution

Marketing attribution

When a result lands, attribution answers the only question that matters: which activity did the work? See how campaigns, journeys and channels contributed to each outcome, so the next budget goes where the evidence points.

  • Outcomes traced to activity
  • Channel and campaign contribution
  • Journey-level attribution
  • Evidence for the next budget

See these features on your own screen.

Book a walkthrough and we will run the platform against your real channels — or hand the heavy lifting to the CAQA Marketing Studio.

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