The terms that apply when you use the CAQA Marketing website and engage our marketing services.
These Website Terms apply when you access or use CAQA Marketing. By using this website, you agree to use it lawfully, respectfully and only for its intended purpose. The information on this website is provided for general information and service-description purposes. Specific terms may also apply to purchases, subscriptions, events, courses, memberships, software, resources, consulting engagements or directory listings. On this website, the specific terms that matter are our Campaign Terms and Client Engagement Terms, which govern marketing campaigns and consulting engagements arranged through CAQA Marketing.
CAQA Marketing is the marketing services brand of CAQA Groups, operated by Career Calling International Pty Ltd (ABN 53 162 651 238). This website describes marketing, campaign, content, branding and digital-growth services for education providers — including registered training organisations (RTOs), CRICOS and ELICOS colleges, TAFEs, universities and higher education institutions — as well as businesses and government bodies. It is a service-description and enquiry website: visitors use it to read about our service lines, review our awards and results, subscribe to The VET Sector newsletter and contact our team.
The services described on this website include brand development and visual identity, digital marketing and advertising, content strategy and copywriting, SEO and website optimisation, lead generation and campaign management, graphic design and multimedia, marketing for RTOs and CRICOS providers, email marketing and automation, social media management, and performance analytics and reporting. Service descriptions are general summaries only. The scope, deliverables, fees and timelines of any actual engagement are confirmed in writing under our Client Engagement Terms before work begins.
You agree not to misuse this website. You must not attempt to gain unauthorised access to the website or its hosting environment, interfere with its operation, scrape or harvest contact details, submit false or misleading enquiries, upload malicious code, or use the website or its forms to send spam or unlawful material. We may restrict access where misuse occurs.
This website does not sell products, take bookings or process payments. There is no online checkout, shopping cart or payment gateway. Marketing services are engaged through a written proposal or agreement and invoiced separately under the Client Engagement Terms. Because no payments are taken through this website, no website refund policy applies; cancellation and variation of engagements are addressed in the Client Engagement Terms and Campaign Terms.
When you submit the contact form we collect your name, organisation, email address, phone number and message so that we can respond to your enquiry. When you subscribe to The VET Sector newsletter we collect your email address. We also use cookies and analytics tools to understand how the website is used. How this information is handled, stored and disclosed is explained in our Privacy Policy.
Unless otherwise stated, the content of this website — including text, page designs, graphics, logos and brand elements — is owned by or licensed to Career Calling International Pty Ltd. You may view, download and print pages for personal or internal business reference. You must not reproduce, republish, modify or commercially exploit website content, or use CAQA Marketing or CAQA Groups branding, without our prior written permission. Requests for permission can be made through the contact details below.
Content on this website is general information, not professional advice. Marketing regulation — including the Australian Consumer Law, the Spam Act 2003 (Cth), advertising standards and the marketing obligations that apply to RTOs and CRICOS providers — depends on your circumstances. You should seek advice specific to your organisation before acting on anything published here, and read our Advertising Disclaimer for how responsibility is shared in compliant-marketing work.
This website links to other CAQA Groups and Career Calling websites and may link to third-party websites and platforms. Linked sites have their own terms and policies, and we are not responsible for their content or availability.
To the extent permitted by law, including the Australian Consumer Law, we exclude liability for loss arising from reliance on general website content, from website downtime or errors, or from third-party links. Nothing in these terms excludes, restricts or modifies any consumer guarantee or right that cannot lawfully be excluded.
We may update these Marketing Services Terms from time to time by publishing the updated version on this page. The updated terms apply from the date of publication.
Questions about these terms can be sent to info@caqa.com.au, phoned through on 1800 266 160, or submitted via our contact page. Written correspondence can be addressed to Career Calling International Pty Ltd, 2/10 Lawn Court, Craigieburn VIC 3064.
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